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Testimonials
Frequently Asked Questions
How to order?
Here are the simple steps to follow :
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Check your order one last time, then click on "Complete order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
Use my discount code?
Just enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
Is this mat suitable for very hot objects?
Yes, it withstands temperatures up to 220°C, ideal for placing hot pots.
Is the mat easy to store?
Absolutely, its foldable design allows for easy and compact storage.
How do you clean the mat?
It is easy to clean; you can wash it by hand or in the machine.
Is the mat non-slip?
Yes, the non-slip design prevents the mat from sliding and objects from moving.
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Have a question?
Write to us via the form below and our team will respond to you as soon as possible!